PHONE SUPPORT

Americas: +1 (770) 999 4511
Europe: +44 (0)20 3948 6511
Middle East (Sales): +00971 4 523 2545
Singapore: +65 3158 3105
Australia: +61 3 9067 7000

Press “1” for Billing / Customer Service

Press “2” for Technical Support

Press “3” for Retail Sales

Sales and Customer Service Hours

Monday - Friday
8:00 AM - 6:00 PM EST

Hours for Middle East Sales
10:00 - 19:00 Arabian Gulf Time

Technical Support Hours

Monday - Friday
Americas: 8:00 AM - 6:00 PM EST
EMEA: 10:00 AM GMT - 6:00 AM GMT
Singapore: 9:00 PM - 2:00 PM SGT
Australia: 12:00 AM - 5:00 PM AEDT

CHAT

Chat with Sales

Chat with Support

EMAIL

Customer Service

For issues relating to billing, account maintenance and payment information

Tech Support

For issues relating to symbols, data or software

Sales

For brand new subscribers

ADDRESS

919 E. Hillsdale Blvd.
Foster City, CA. 94404
Tel: +1 (770) 999 4511
Fax: +1 (650) 461 6971